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FAQs – General

Connecticut professional painters provide interior house painting services, exterior house painting services, wallpaper installation & removal services, and kitchen cabinet refinishing in all of Central Connecticut including towns like Farmington, New Britain, Avon, West Hartford, Waterbury, Middletown and Simsbury.

Where are you located?

We are located just west of Hartford CT, in the town of Farmington, CT. Our headquarters is situated between West Hartford and New Britain.

 

Where do you service?

Our professional painters travel all throughout the state of Connecticut for interior painting jobs and Cabinetry projects. Our main towns of service include Farmington CT, Glastonbury CT, Avon CT, Bloomfield CT, Wethersfield CT, West Hartford CT, Tolland CT and West Simsbury CT. For exterior house painting projects, we serve all of Hartford County.

 

What brand of paint do you use?

For both interior house painting and exterior house painting projects, our professional painters use Benjamin Moore & Sherwin Williams paint to ensure a durable paint job that is both beautiful and of top quality.

 

Are the quotes free?

Yes.  Quotes for interior paint projects & exterior paint projects are free, unless a written damage estimate is needed from one of our paint professionals.

 

Do you accept credit cards?

Yes.  We accept Visa & MC for all paint, refinishing, and staining projects, although we quote all our prices at the cash or check discount.

 

How long has Franklin Painting been in business?

We have been providing quality professional paint jobs to Hartford County and the state of Connecticut since 1986. We come highly recommended and many of our customers have been referred to us by their neighbors, family and friends who have been satisfied with the work we’ve done on their own homes.

 

How do you price your projects?  By room, by project, by hour, by square foot?

We price all of our interior paint jobs by the project and required man-power and supplies. We send only the very best paint professionals who are highly skilled. We want to ensure that each project completed is to the highest of standards.

 

Does Franklin Painting use brushes, rollers or spraying?

Different projects require different techniques. Our CT professional painters may use one or all three methods depending on how the project is specified and what requirements are needed.

 

Can I provide my own paint?

Yes.  Homeowners have the option of providing their own paint if that is their preference, but it is not necessary.

 

Is Franklin Painting licensed and insured?

Yes.  Franklin Painting is licensed and insured to work on your home and property. Our highly-skilled professional painting crew takes great care of your home while they work. When our work is completed, we make sure to clean up after ourselves, leaving you with a professional paint job that does not interfere with the rest of your home.

 

Are all of your employees screened?

Yes.  We take great care when selecting our painting crews. Each employee is screened and only those individuals who have suitable experience as a painting professional are chosen to be a part of our team of qualified painters.

What hours do Franklin Painting crews work?

Our painting crews generally operate from 7:30 – 4:00 Monday- Friday, but we are flexible to accommodate your morning, as our goal is to not interfere with your everyday daily activities while we complete your painting project.

 

Is the work guaranteed or warranted?

Yes.  We offer a 2 year warranty on our painting projects; we guarantee your satisfaction. We like to ensure that each homeowner is happy with our quality paint jobs and your satisfaction is extremely important to us.

 

Does Franklin Painting do commercial painting?

Yes.  A small percentage of our painting work is commercial but our focus is mainly residential painting projects.

 

Why are prices so different between contractors?

Each professional painting business is different; some contractors are not businesses, so their costs are different.

How many painters will be working on my job?

Anywhere from 1-6 painting professionals will be assigned to your interior or exterior painting project depending on the size of the job.  The average crew is 3.  Smaller projects might warrant 1 or 2, larger projects might require a larger crew.

 

If my trim has oil based paint can it be repainted with acrylic?

Yes.  We prepare the surfaces for proper adhesion before we begin applying the paint.

 

How does Franklin Painting remove mildew?

In order to remove mildew before we can begin painting, we use chlorine bleach and a mild wetting agent followed by a medium-pressure rinse.

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